Protecting your privacy and your personal data is extremely important to us – it’s not just about complying with the General Data Protection Regulations and the Data Protection Act (2018) – we realise the importance of personal data, so we do all we can to keep it safe.
Owner: Untamed Marketing Ltd, a registered company in England and Wales under company number 12788048 (“Untamed Marketing”, “we” or “us”), trading as “Untamed Marketing Ltd” (“UML”)
Terms: “Site” refers to www.untamedmarketing.co.uk
Customer services: firstname.lastname@example.org
Registered address: Untamed Marketing Ltd, 18 Sangers Drive, Horley, Surrey, RH6 8AH
Data Controller: Untamed Marketing Ltd
We’re committed to protecting and respecting your privacy. For the purposes of the General Data Protection Regulations (GDPR) and the Data Protection Act (2018), the Data Controller is Untamed Marketing Ltd. This statement sets out why we collect personal information about individuals and how we use that information. It explains the legal basis for this and the rights you have over the way your information is used. This statement explains the collection and use of the information you give us, that identifies, or could reasonably be used to identify you as an individual. We may change this statement from time to time. If we make any significant changes, we’ll advertise this on the website or contact you directly with the information. Please check this page occasionally to make sure you’re happy with any changes.
If you have any questions about this Statement or concerning your personal information, please contact Karen Quinn email@example.com.
WHAT TYPE OF PERSONAL INFORMATION WE COLLECT
The type and amount of personal information we collect depends on why you are providing it. The personal information we collect when you become our client may include some or all of the following:
HOW WE COLLECT INFORMATION
WHERE WE COLLECT INFORMATION FROM
We collect information when:
HOW WE USE YOUR INFORMATION
USE OF AGGREGATED DATA
Where data can be aggregated (and anonymised), we may use this without restriction for research purposes. For example, we may monitor customer traffic patterns, website and services usage and related information in order to optimise users’ usage of our website and services and we may give aggregated statistics to a reputable third-party. We are entitled to do this because the resulting data will not personally identify you and will therefore no longer constitute personal data for the purposes of data protection laws.
OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION
The use of your information for the purposes set out above is lawful because one or more of the following applies:
If you want to contact us about your marketing preferences please contact firstname.lastname@example.org
HOW WE KEEP YOUR INFORMATION SAFE
We understand the importance of keeping your personal information secure and take appropriate steps to safeguard it. We strive to protect your information and our services from unauthorised access to or alteration of your information. This includes the use of various security measures to protect your information held by or on behalf of us and ongoing review of our information collection, storage and processing practices. The servers that host your information are looked after with corporate-standard reliability assured through regular maintenance, software upgrades, bug fixes, virus protection, patches and backups carried out on your behalf.
Our website providers employ industry best practice to prevent unauthorised access to our website. To prevent ‘man in the middle’ attacks between us and the servers hosting our websites, we use a secure certificate enabling us to encrypt traffic between us and the servers. We do not store card details at any time on the website database. As documented above, financial and transaction personal information, such as credit or debit card number, bank account information, and billing address information required in order to process any payment will be processed securely and externally by our payment service provider. No data transmission over the internet can be guaranteed to be completely secure. So, whilst we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.
WHO HAS ACCESS TO YOUR INFORMATION
For matters such as financial or technical considerations, the information you provide to us may be transferred to countries outside the European Economic Area (EEA), which are not subject to the same data protection regulations as apply in the UK. This may be because third parties that we share data with store this information on servers outside the EEA, or because we use a supplier based outside the EEA. We meet our obligations under GDPR by ensuring that the information has equivalent protection as if it were being held within the EEA. We do this by ensuring that any third parties processing your data outside the EEA either benefits from an adequacy determination under article 45 of the GDPR and/or, where appropriate, we’ve entered into a data processing agreement which contains model EU clauses.
We may also disclose your personal information if we’re required to do so under any legal obligation and may use credit reference agencies for the purposes of fraud prevention and credit risk reduction, or where doing so would not infringe your rights, but is necessary and in the public interest. Other than for these reasons, we will not share your information with other organisations without your consent.
KEEPING YOUR INFORMATION UP TO DATE
If any of the personal information you have provided to us changes, please contact us at email@example.com
Cookies may be either ‘persistent’ cookies or ‘session’ cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
The law states that we can store cookies on your machine if they are essential to the operation of the website, but that for all others we need your permission to do so. The list below explains the cookies we use and why:
OPTING OUT OF COOKIES
If you do not wish to receive cookies from us or any other website, you should be able to turn cookies off on your web browser: please follow your browser provider’s instruction in order to do so. Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of any attempt to turn off cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
HOW LONG WE KEEP YOUR INFORMATION FOR
We will hold your personal information for as long as it is necessary for the relevant activity.
For data obtained for purposes of facilitating services we’ll retain your data for:
You have the right to request details of the processing activities that we carry out with your personal information through making a subject access request. No charge may be made under applicable law except in very limited circumstances (which will be explained to you upon request).
To make a request, please contact us at firstname.lastname@example.org
You also have the following rights:
To exercise any of these rights, you should contact Karen Quinn, Founder, Untamed Marketing Ltd at the above address. If you are not happy with the way in which we have processed or dealt with your information, you can complain to the Information Commissioner’s Office. Further details about how to complain can be found here.
SURVEYS AND USER GROUPS
We always aim to improve the services we offer. As a result, we occasionally contact our clients using surveys (where the client has opted in for this). Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
CHANGES TO THIS PRIVACY NOTICE